It’s nice to relax in the armchair with a warm glow and watch the afternoon television before putting the tea on. During the adverts you decide to go and get your knitting as you want to finish the cricket sweater for your grandson.
That’s no problem as you are upstairs and back from the bedroom before your favourite programme resumes, but it wasn’t like that for a couple of years until a stairlift engineer in Worcester helped change your life.
You were struggling with your knees, a result of many years of hard work in the factory. Using the stairs was a painful experience, so much so that at one stage you were sleeping on the sofa and only venturing when you were desperate to use the toilet.
You came to your senses after your daughter discovered your situation, you being too proud to mention it. Within weeks a lovely person from the stairlift company had called round to sort out the measurements and requirements. They were followed by the stairlift engineer, who was warm and friendly and extremely professional.
He did a wonderful job, with no fuss or mess. Indeed, the same engineer called round in an instant when you had a slight issue with your wireless remote control that you didn’t understand. The customer service was outstanding, both in person and on the phone.
Meeting that stairlift engineer and his fitting of your model has changed your life and given you back your freedom to live a happy life.